Normally, I
would report to you about the interesting things I’ve learned or contributed to
while doing this research. Or perhaps you could have expected my general
musings about the pitfalls of transcription, my matured understanding of terroir or
(duhn duhn duhn) grève. However, I have had a momentary break from
transcription, and though I am back with a vengeance, I will not write about
that today. (I will say, however, that if I thought I had something to wine (pun!)
about when I was doing the transcription of our interview with Aaron Ayscough,
English/American/author/blogger of NotDrinkingPoisonInParis.com,
I was really in for a challenge when I started my next interview. It’s
mischievously packed with obscure references to winemakers, their protégés,
and events that happened while de Gaulle still ran the country)
As always,
I’ve digressed. What I do, in fact, want to write about is a
particularly interesting chapter of a book a recently read: Authentic
Wine (Chapter 13) by Jamie Goode and Sam Harrop. This chapter, ‘Marketing
Authentic Wine’ is of particular interest to me because, career wise, I want to
do just that: market authentic wine. A somewhat disheartening reality that I
faced upon leaving Paris’ wine salons is that natural wine is shamefully hard
to come by. This means that perhaps I can carve out a niche and aim to better
expose natural wine for what an extraordinary product it is. Goode offers some
strategies for how to best do this, however, for now, I will distill his
discourse down to the simplest of messages: “Tell the story of authentic wine.”
In this post, I will try to illuminate what he means by this, but first, it is
important to know the current state of wine marketing.
We have all
(well, those of you who frequently drink wine…and I’m assuming you must because
you’re still tuning in to these blog entries of mine… et merci
d’ailleurs) strutted our way to the wine aisle of our nearest supermarket
and been impressed by the variety. ‘So many bottles to choose from…do you
feel like Syrah or Shiraz…Are they not the same thing…Maybe I’ll buy the
cheaper one…No, I’ll buy this one because the label is cuter.’ We’ve
probably all been in that situation or we’ve, at the very least, overheard this
genre of deliberation. We are given the impression that there is an endless
variety, however, Goode asserts that this is an illusion. In fact, he believes
that the wine industry is becoming polarized and that which is found in the
middle is losing ground. Tragically, this middle ground, according to Goode, is
where the most interesting wines are being made.
So, let’s try
to demystify this illusion. Here we are in the super market, facing hundreds,
if not thousands of bottles of wine. We’re not even looking at the top-self
because it’s far too expensive; we didn’t come to Safeway to spend $87.99 on
bottle of wine to take to a party. We also can’t show up with a bottle of $6.99
slop either, so we’re left with what’s in the middle. There is still a plethora
of remaining wines in this ‘middle’, so how can Goode claim that the middle is
disappearing? It kind of makes you want to say ‘au contraire’ in a very
drawn out voice. Well, believe it or not, he really is right. Indeed it looks
like there are hundreds of wines, an endless variety, but look closely. How
many of these are Cabernet Sauvignons, Merlots, Chardonnays, Pinot Grigios,
Sauvignon Blancs, Pinot Noirs or Syrahs? Probably more than 80% (my estimation,
not Goode’s. Take it for what it’s worth). Does that sound like a large number?
Maybe yes, maybe no, but keep in mind that there are over 10,000 distinct wine
varietals (take a look at DeLong’s varietal map below). So, in reality, we are
talking about a shockingly small percentage of total wine diversity.
So, we’ve
established that we receive a very narrow exposure when it comes to varietals,
but let’s take a look at how wines are marketed. Goode writes, “[There have
been] fewer restrictions on labeling and…therefore, [marketers] have been able
to capitalize of the consumer’s lack of understanding of the product by
breaking marketing down to the simplest messages, variety and brand.” (p.237) Let
us phantasmagorically return to this wine aisle and take a peak at how these
wines are being sold to us. What information do we have to work with? Well, on
the front of the bottle, we’re told the varietal. Maybe (probably) we’re told
where the wine is grown in the most general terms i.e. Chile, South Africa. If
we turn the bottle around, we might find a description of the wine’s flavor.
(These always make my very pragmatic father laugh: ‘An assertive wine with a
penchant for sensuality. Allow yourself to get carried off by the smooth
aromas, which are both playful and reflective. Savor the delicate hint of red
fruits and butterflies.’) Oddly enough, some supermarkets even group their
wines by tastes/flavors instead of their place or origin or even their varietal.
You can read more about that in this Wall Street
Journal Article called ‘Conquering the Wine Aisle’. So, we’re
given some information, but what we’re missing (get ready for Goode’s ‘thesis’)
is the story of the wine. We know little of the place from
which it came, nor how it was made. What life has the wine known? I try to say
this with the least lofty, magic-y, Portlandia tone.
Goode
believes that it is the story of a wine that really adds to its intrigue.
Marketing of wine, until present, has been too concentrated on price promotion,
but with these bare figures, we lose the narrative, the soul. Supermarkets
cannot continue to promote wines based exclusively on price promotion because,
eventually, the producer can’t keep up. Top-shelf competition in supermarkets
run their course because of higher prices imposed by the supermarket, coupled
with simultaneous increased profit margins (also for the supermarket) that lead
to a breaking point for the brands. Goode advises retailers to practice
restraint in their cost cutting and margin-hunting; they must build marketing
costs into their margins and not pass them off to the production sector.
Instead, the story of natural, or as Goode prefers, authentic wines
needs to be shared. And, not so coincidentally, these wines make for the best
stories. There is a healthy interaction between the human steward and the vines
themselves, which illustrates both human faith, restraint and passion and the
unique influences of nature. These natural influences are at the heart of
terroir. Wines must be marketed for their uniquely beautiful and subtle
interplays of soil, climate and geography. Goode offers advice to each ‘actor’
(There’s a liberal arts college word for you) along the viticulture commodity
chain.
Let’s start
with the winemakers and their wineries. Goode urges winemakers to share their
own authentic stories and get them to the retailers, sommeliers and
journalists. Then, these subsequent actors need to fastidiously select and
recommend authentic wines so that the consumer can understand the difference in
quality. Goode writes, “one of the glaring problems for a marketer looking to
promote authentic wine is that the majority of consumers lack understanding of
what wine is, let alone what authentic wine might be.” (p. 243) Therefore, all
actors need to work together to tell these stories.
While reading
this book, I thought back to one of my most interesting interviews while in
Paris (and needless to say, the most fun one). When interviewing the owners of Viniologi, a Swedish-based company that
imports and distributes natural wine from Western Europe to some of Sweden’s
top restaurants and wine bars, they echoed a very similar story. Goode would
applaud their work. The owners, Daniele Fherm and Antonius Berthagen, share
their goal:
‘Today our
work is our passion and our vision is to bring forward the living and healthy
wines from smaller winemakers, with ideals to make wine with a more natural
approach without adding anything into the wines or take away something from its
natural terroir.’
They shared
in our interview that they want the people drinking the wines that they import
to feel as if they can understand the place from where it came. Their
only criticism of the ‘movement’ is that they wish winemakers would grow to be
more involved in the promotion of their wines. Again, this hearkens back to the
heart of Goode’s message. Everyone needs to be involved in telling the story of
authentic wines. He encourages restaurant owners to challenge even their
favorite producers to make more natural wines and to challenge one’s importer
to get serious about authentic wines. (Maybe they should take a leaf out of
Viniologi’s book).
A final point
that Goode makes, and a very goode one (second pun of the
blog!) is that certifying bodies need to get it together. There are different
certifications: Organic, Biodynamic, Nature S.A.N.S, Salmon Safe, Vin
de terroir, AOC, AOP, just to name a few. Most consumers, including
myself only a few short weeks ago, can’t make sense of all of these different
certifying bodies. Which is best? Which is meaningful? These different groups
need to emulate what the organic label achieved, which is to find some harmony.
A label needs to be recognizable; it needs to have defined standards that
assure the customer of the quality that they’re paying for. Consumer
recognition is imperative, and in the case of ethically produced goods, it’s
also profitable. There has been a surge of interest in environmentally
responsible products and consumers are willing to pay more for them. Why, then,
might I ask, is there this residual disaccord? And furthermore, a question that
has plagued my thoughts since I first heard Jeff Vejr, one of the faces
of Sauvage, a wine bar &
restaurant in Portland, OR, why aren’t these certifications better displayed?
The whole front side of a bottle will be elegantly bare (pretty, but leaving a
lot of important space to be utilized) while the back label is inundated with
information, and in the corner, you’ll find, for example, a tiny Demeter logo (Demeter is the
certifying body in the US that is charge of biodynamic products). We need to
bring this to the attention of shoppers! Like me! I want to be able
to go to a supermarket and find a biodynamic wine without turning around 1,350
bottles to check whether or not it has some recognizable insignia.
Jeff Vejr,
the aforementioned wines men at Sauvage has developed a clever solution to this
labeling deficit. He owns a separate company called Message ON the
Bottle™, which seeks to inform the customer immediately about the
product, whether it be beer, wine, spirits or olive oil. Take a look at his
website with the link provided above. Jeff writes,
‘I’ve had so
many people tell me how intimidated they are when standing in front of that
wall of bottles at the grocery store, bottle shop, wine shop, or liquor store.
How helpless the feeling can be. I created this ‘necker’ to help
companies tell their story better and for the customer to receive more
information without even having to pick that bottle up. We hope our
product helps you share your story more effectively or inspires you to try
something new.’
So, what sets
Jeff apart from another restaurateur with a second job on the side? Well, his
third job does the trick. Jeff is also the owner, creator and ‘winesman’ at
drinkSNOB.tv. In this case, Jeff has transformed the hoity-toity (or bo-bo as
they’d say in France) word, ‘snob’ into a far more interesting acronym. SNOB
stands for Sustainable Natural Organic Biodynamic, with the motto, “Drink One.
Don’t Be One.” He is doing his part of engaging with producers of authentic wine,
importing it to the US, educating the consumer and (you guessed it) telling the
story! It’s is absolutely, positively worth checking out this link to one of his
recent videos which highlight natural wine producers
throughout Western Europe (one of them happens to be a person I met while in
Paris, qui savait?)
So, wrapping
up: This chapter also delved into a discussion of marketing wine to the next
generation, ‘the millennials’, the generation of which I am apart. According to
Goode, we millennials rely heavily on our social media outlets. We draw
inspiration as much from our peers as from celebrities or specialists. We
believe in the power of start-ups and human potential (it’s worth mentioning
that Goode believes this comes with the price of huge narcissism and a belief
that we deserve privileges we haven’t earned). Nonetheless, we millennials seek
to know one another and again, the narrative of authentic wine
will appeal to my generation (which is supposedly made of ‘kids’ born between
’81 and ’92). Goode writes, ‘In the future, it will not be scores that sell
wines, but stories” (p.239). In this chapter of Authentic Wine he
tries to address every actor that can affect the success of this commodity. The
part that resonates with me that most is that of the storyteller, the
intermediary between producer and consumer. If you’ve read this far, then
hopefully I’ve done my part as a storyteller to capture your attention, and
you’ve done the part of the consumer to learn about the product. We’re off to a
good start…now, be like me, and go get yourself a drink. Santé!
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